Cancellation & Refund Policy

This policy explains how subscriptions, cancellations, and refunds work for BCDRPulse. By subscribing to a paid plan, you agree to this policy together with our Terms of Service.

BCDRPulse offers a free plan with uptime monitoring at no cost and with no time limit. We encourage you to use the free plan to evaluate the platform before upgrading, so you can be confident that the paid features meet your needs before any payment is made.

The Pro and Business plans are recurring monthly subscriptions sold through Dodo Payments, our merchant of record: Dodo Payments is the seller on your invoice and collects any tax that applies. Your subscription renews automatically at the start of each billing cycle until you cancel.

You can cancel your subscription at any time from your billing page or by contacting us. Cancellation takes effect at the end of the period you have already paid for: your Pro or Business access continues until then, and you will not be charged again. Cancelling stops future renewals; it does not refund the current period.

Because a free plan is available to evaluate the service, and because you can cancel at any time to prevent future charges, we do not provide refunds for partial or unused subscription periods, or for a change of mind after a payment has been made. This is consistent with standard practice for monthly software subscriptions.

We issue a refund in two cases only:

• A duplicate charge.
• A charge made after you cancelled your subscription.

Requests must reach us within 7 days of the charge.

Email us at support@bcdrpulse.com with your account email address and the details of the charge. We aim to respond within a few business days.

Prices are in US dollars, with a rupee price for customers in India, and are shown before tax; Dodo Payments adds GST or VAT at checkout where it applies and issues the invoice. Where a refund is approved, it is issued to the original payment method. Charges appear on your card or bank statement as DODOPAY_BCDRPULSE.